CIC Mission Statement

The Consumer Information Center is the first point of contact for the Department of Consumer Affairs.

We:

Offer consumers information, options, and educational materials to enable them to make informed decisions and resolve complaints;
Assist consumers by referring them to the appropriate resources for non-boards and bureaus issues;
Provide applicants with criteria, materials and directions to successfully complete their license/registration application or renewal process;
Support Department of Consumer Affairs Clients by:
- Providing a single point of contact;
- Assisting in the management of their workload;
- Producing statistics and survey data to help manage operations and make decisions.