| ACCOUNTANTS |
| Bookkeepers |
Local city or county business license office |
| Certified Public Accountants (CPAs) |
Board of Accountancy, Department of Consumer Affairs |
| Public Accountants |
Board of Accountancy, Department of Consumer Affairs |
| ACUPUNCTURISTS |
| Acupuncturists |
Acupuncture Board |
| ADVERTISING, Fraudulent or Misleading |
| Advertising |
By regional or national companies OR Federal Trade Commission |
| In California |
Local District Attorney OR Office of the Attorney General, Department of Justice OR Direct Marketing Association |
| In more than one state |
Federal Trade Commission OR Direct Marketing Association |
| Nationally-based advertising list |
Mail Preference Service, Direct Marketing Association (to remove your name from list) |
| AIRLINES/AIRCRAFT |
| Advertising, fares, refunds |
Consumer Affairs Division, U.S. Department of Transportation |
| Delays, cancellation of reservations, passenger bumping. |
Consumer Affairs Division, U.S. Department of Transportation |
| Frequent flyer programs, tours, charters |
Consumer Affairs Division, U.S. Department of Transportation |
| Handicapped access |
Consumer Affairs Division, U.S. Department of Transportation |
| Luggage, ticketing |
Consumer Affairs Division, U.S. Department of Transportation |
| Smoking |
Consumer Affairs Division, U.S. Department of Transportation |
| Safety, aircraft registration |
Federal Aviation Administration, U.S. Department of Transportation |
| ALARM COMPANIES |
| Alarm Companies |
Bureau of Security and Investigative Services, Department of Consumer Affairs |
| ALCOHOLIC BEVERAGES, Manufacture and Sale of |
| Alcoholic Beverages |
Department of Alcoholic Beverage Control |
| AMBULANCES |
| Billing complaints |
Local consumer agency |
| Reckless driving |
California Highway Patrol |
| AMUSEMENT PARK EQUIPMENT |
| Amusement Park Equipment |
Division of Occupational Safety and Health (CAL-OSHA), Department of Industrial Relations |
| ANIMAL HEALTH TECHNICIANS |
| Animal Health Technicians |
Registered Veterinary Technician Examining Committee and Veterinary Medical Board |
| APPLIANCES |
| Repair-major appliances |
Bureau of Electronic & Appliance Repair, Department of Consumer Affairs OR Major Appliance Consumer Action Program |
| Repair - small appliances |
Local consumer agency |
| Sales |
Local consumer agency |
| ARCHITECTS |
| Architects |
California Architects Board, Department of Consumer Affairs |
| ATM MACHINES |
| ATM Machines |
(See Banks) |
| ATTORNEYS |
| Attorneys |
State Bar of California |
| AUDIOLOGISTS |
| Audiologists |
Speech-Language Pathology and Audiology Board, Department of Consumer Affairs |
| AUTOMOBILES |
| Advertising (false or misleading) |
Department of Motor Vehicles OR Federal Trade Commission |
| Arbitration programs to resolve new car warranty disputes (between consumers & mfr.) |
Arbitration Certification Program |
| DMV documents (counterfeit, forged signatures, nonreceipt) |
Department of Motor Vehicles |
| Driving schools (improper operation or illegal conduct) |
Department of Motor Vehicles |
| Leasing/Rental |
Office of the Attorney General, Department of Justice |
| Odometer fraud |
Department of Motor Vehicles OR National Highway Traffic Safety Administration |
| Recalls |
National Highway Traffic Safety Administration |
| Repairs/Painting |
Bureau of Automotive Repair, Department of Consumer Affairs |
| Safety |
National Highway Traffic Safety Administration |
| Sales and warranty problems, new or used cars (bought from new car dealers) |
New Motor Vehicle Board |
| Sales and warranty problems (other dealers) |
Department of Motor Vehicles |
| Smog Checks |
Bureau of Automotive Repair, Department of Consumer Affairs |
| Uninsured motorists |
Department of Motor Vehicles |
| Vehicle dismantler conduct |
Department of Motor Vehicles |
