Welcome to the California Department of Consumer Affairs

Right Column

Appendix 3

California Tenants, A Guide to Residential Tenants' and Landlords' Rights and Responsibilities

TENANT INFORMATION AND ASSISTANCE RESOURCES

This Tenant Information and Assistance Resources listing also is available through the Department of Consumer Affairs' Web site at www.dca.ca.gov.

The Web site listing is updated periodically. You can also locate lawyer referral services and legal aid programs through these other resources:

ALAMEDA COUNTY

Bay Area Legal Aid
Alameda County Regional Office
405 14th Street, 11th Floor
Oakland, CA 94612
(510) 663-4744
info@baylegal.org

Berkeley Rent Stabilization Board
2125 Milvia Street
Berkeley, CA 94704
510) 644-6128
Rent@ci.berkeley.ca.us

City of Fremont - Housing and Redevelopment
39550 Liberty Street, First Floor
Fremont, CA 94538
(510) 494-4500
Housingandredevelopment@ci.freemont.ca.us

Department of Fair Employment and Housing
1515 Clay Street, Suite 701
Oakland, CA 94612-5212
(housing discrimination complaints only)
(510) 622-2945 (800) 233-3212

Eden Council for Hope and Opportunity, Inc. (ECHO)
770 "A" Street
Hayward, CA 94541
(510) 581-9380
Livermore Office (925) 449-7340
Info@echofairhousing.org

Fremont Fair Housing
39155 Liberty Street, Suite D440
Fremont, CA 94538-1513
(housing discrimination complaints only)
(510) 574-2270
fairhousing510@cs.com

Housing Rights, Inc.
1966 San Pablo Avenue
Berkeley, CA. 94704
(510) 548-8776
Fax: (510) 574-5805
(northern Alameda County)
hrights@pacbell.net
www.housingrights.com

Law Center for Families
510 16th Street, Suite 300
Oakland, CA 94612
(510) 451-9261
info@lcff.org

BUTTE COUNTY

Community Legal Information Center
25 Main Street
Chico, CA 95929
(530) 898-4354
Mail: California State University Chico,
Building 25
Chico, CA 95929

Legal Services of Northern California
Butte Regional Office
541 Normal Avenue
Chico, CA 95929
(530) 345-9493
Fax (530) 345-6913
chico_office@Isnc.net

CONTRA COSTA COUNTY

Bay Area Legal Aid
Contra Costa Regional Office
1017 MacDonald Ave.
Richmond, CA 94801
(510) 233-9954 (800) 551-5554
www.baylegal.org

Bay Area Legal Aid
Pittsburg Office
1901 Railroad Avenue, Suite D
Pittsburg, CA 94565
(925) 219-3325
www.baylegal.org

Housing Rights, Inc.
1966 San Pablo Avenue
Berkeley, CA 94702
Mail: PO Box 12895
Berkeley, CA 94702
(510) 548-8776
Fax: (510) 548-5805
hri@housingrights.com

Pacific Community Services
329 Railroad Avenue
Pittsburg, CA 94565
(925) 439-1056
Fax (925) 439-0831
www.pcsi.org

Shelter, Inc.
1815 Arnold Drive
Martinez, CA 94553
(925) 957-7592
HELPLINK (800) 273-6222
www.shelterincofccc.org

KERN COUNTY

California Rural Legal Assistance
Delano Regional Office
629 Main Street
Delano, CA 93215
(661) 725-4350
www.crla.org

City of Bakersfield Office of Fair Housing
900 Truxton Avenue, Suite 201
Bakersfield, CA 93301
(661) 634-9245
www.ci.bakersfield.ca.us/edcd/faq/fairhouse.htm

Kern County Fair Housing Division
2700 M Street, Suite 250
Bakersfield, CA 93301
(661) 862-5050 (800) 552-5376
kerncd@co.kern.ca.us
www.co.kern.ca.us/cd/cdhome.asp

LOS ANGELES COUNTY

Bet Tzedek Legal Services
145 South Fairfax Avenue, Suite 200
Los Angeles, CA 90036
(323) 939-0506
Fax (323) 549-5880
www.bettzedek.org/

Citizens of Inglewood Tenant Association
6824 La Tijera Blvd.
Los Angeles, CA 90045
(310) 677-7294
cita107@aol.com

Coalition for Economic Survival (CES)
514 Shatto Place, Suite 270
Los Angeles, CA 90020
(213) 252-4411
Fax (213) 252-4422
contactces@earthlink.net
www.CESinAction.org

Tenants' Rights Clinic
Joe Praml, Clinic Coordinator
jpraml@sbcglobal.net

Consumer Action
523 West Sixth Street, Suite 1005
Los Angeles, CA 90014
(213) 624-8327
www.consumer-action.org

City of Santa Monica Consumer Affairs
Protection, Fair Housing & Public Rights Unit

1685 Main Street, Room 310
Santa Monica, CA 90401
(310) 458-8336
Espanol (310) 458-8370
attorney@santa-monica.org
http://www.smgov.net/atty/consumer_protection/tenant.htm

Culver City Housing Agency
(Contracts with Housing Rights Center. See entry below.

Fair Housing Council of the San Fernando Valley
8134 Van Nuys Blvd., Suite 206
Panorama City, CA 91402
(818) 373-1185
(800) 287-4617
brunofhsfv@AOL.com
www.fairhousing.com

Housing Rights Center
520 South Virgil Avenue, Suite 400
Los Angeles, CA 90020
(213) 387-8400 (800) 477-5977
http://www.hrc-la.org/

Inner City Law Center
1325 East 7th Street
Los Angeles, CA 90021
Tel: (213) 891-2880, ext. 210
Fax: (213) 891-2888

Community Economic Development Unit
South Central Office
8601 South Broadway Avenue
Los Angeles, CA 90003
(213) 640-3884
Fax (213) 640-3988

Legal Aid Foundation of Los Angeles
1102 South Crenshaw Blvd., No. 240
Los Angeles, CA 90019
(323) 801-7989
Emergency help on landlord-tenant issues:
(213) 487-7609
www.lafla.org

Fair Housing Foundation
(For Compton, Lynwood, Downey, Long Beach, Huntington Park, Norwalk, Paramount and South Gate)
3605 Long Beach Boulevard, Suite 302
Long Beach, CA 90802
(562) 898-1206
Fax (562) 989-1836
www.fairhousingfoundation.com

Los Angeles County Department of Consumer Affairs
500 West Temple Street, Room B-96
Los Angeles, CA 90012-2706
(213) 974-1452
(800) 593-8222
http://consumer-affairs.co.la.ca.us

Los Angeles County Department of Consumer Affairs-East Los Angeles Service Center
133 North Sunol Drive, Room 218
Los Angeles, CA 90063
(323) 260-2893
(Monday and Thursday)

Los Angeles County Department of Consumer Affairs-Florence Firestone Service Center
7807 South Compton Avenue
Los Angeles, CA 90001
(323) 586-6508
(Monday 8:00 a.m. to 4:30 p.m. and Wednesday 8:00 a.m. to 4:30 p.m.)

Los Angeles County Department of Consumer Affairs-Lancaster Public Library
601 West Lancaster Boulevard
Lancaster, CA 93534
Main (661) 726-7550
Rollover (661) 726-7551
(Friday only 10:00 a.m. to 3:30 p.m.)

Los Angeles County Department of Consumer Affairs-San Gabriel Service Center
3017 Tyler Avenue
El Monte, CA 91731
(626) 575-5425 or (626) 575-5426
(Monday and Friday 8:00 a.m. to 4:00 p.m.)

Los Angeles County Department of Consumer Affairs-South Bay/Lomita Center
24340 South Narbonne Avenue
Lomita, CA 90717
(310) 325-1035
(Tuesday 8:00 a.m. to 4:30 p.m., Thursday 8:00 a.m. to 4:30 p.m.)

Los Angeles County Department of Consumer Affairs-Valencia/Court House
23747 West Valencia Boulevard
Valencia, CA 91355
(661) 253-7328
(Wednesday Thursday 8:30 a.m. to 4:30 p.m.)

Los Angeles County Department of Consumer Affairs-San Fernando Valley Office
14340 Sylvan Street
Van Nuys, CA 91411
(818) 901-3829 or (818) 901-3820
(Tuesday and Thursday Thursday 8:00 a.m. to 4:30 p.m.)

San Fernando Valley Neighborhood Legal Services Program
13327 Van Nuys Boulevard
Pacoima, CA 91331
(818) 896-5211

Santa Monica Rent Control Board
1685 Main Street, No. 202
Santa Monica, CA 90401
(310) 458-8751
Rentcontrol@smgov.net

MADERA COUNTY

California Rural Legal Assistance
Madera Regional Office
117 South Lake Street
Madera, CA 93638
(559) 674-5671

MARIN COUNTY

Fair Housing Program of Marin County
615 "B" Street
San Rafael, CA 94901
(415) 457-5025

Marin Mediation Services
30 North San Pedro Road, Suite 170
San Rafael, CA 94903
(415) 499-7454
Fhom@fairhousingmarin.com
Bkob@co.marin.ca.us

MERCED COUNTY

Central California Legal Services
357 West Main Street, Suite 201
Merced, CA 95340
(209) 723-5466 (800) 464-3111

MONTEREY COUNTY

California Rural Legal Assistance
Salinas Regional Office
3 Williams Road
Salinas, CA 93905
(831) 757-5221

Conflict Resolution/Mediation Center of Monterey County
2160 Garden Road, Suite 109
Monterey, CA 93940
(831) 649-6219
From Salinas: (831) 424-4694
dorenecreme@aol.com

NAPA COUNTY

Greater Napa Fair Housing Center
611 Cabot Way
Napa, CA 94559
(707) 224-9720
robertj@napanet.net

Napa County Rental Information and Mediation Services
1714 Jefferson Street
Napa, CA 94559
(707) 253-2700
Fax (707) 253-0207
ehubbard@napanet.net

NORTHERN CALIFORNIA COUNTIES

Senior Legal Hotline
Free telephone advice to persons over 60 (without regard to income) in the following counties: Alameda, Alpine, Amador, Butte, Calaveras, Colusa, Contra Costa, Del Norte, El Dorado, Glenn, Humboldt, Lake, Lassen, Marin, Mariposa, Merced, Mendocino, Modoc, Napa, Nevada, Placer, Plumas, Sacramento, San Benito, San Francisco, San Joaquin, San Mateo, Santa Clara, Santa Cruz, Shasta, Sierra, Siskiyou, Solano, Sonoma, Stanislaus, Sutter, Tehama, Trinity, Tuolumme, Yolo, and Yuba

Senior Legal Hotline
444 North Third Street, Suite 312
Sacramento, CA 95814
(800) 222-1753
(916) 551-2140 in Sacramento
seniorhotline@lsnc.net
www.seniorlegalhotline.org

ORANGE COUNTY

Fair Housing Council of Orange County
201 South Broadway
Santa Ana, CA 92701
(714) 569-0823
www.fairhousingoc.org

Legal Aid Society of Orange County
902 North Main Street
Santa Ana, CA 92701
(714) 571-5200
(800) 834-5001
www.legal-aid.com

PLACER COUNTY

Legal Services of Northern California
190 Reamer Street
Auburn, CA 95603
(530) 823-7560
(800) 660-6107
(also serves Amador, Calaveras, Eldorado, Nevada, and Sierra counties)
Auburn_office@Isnc.net

RIVERSIDE COUNTY

California Rural Legal Assistance
Coachella Regional Office

1460 6th Street
Coachella, CA 92236
(760) 398-7261

Fair Housing Council of Riverside County Inc.
3600 Lime Street, Suite 613
Riverside, CA 92501
(909) 682-6581
(800) 655-1812
fhcrc@aol.com
www.fairhousing.net

SACRAMENTO COUNTY

California Apartment Association
980 9th Street, Suite 200
Sacramento, CA 95814
(916) 447-7881
(800) 967-4222
info@caanet.org
www.caanet.org

Human Rights/Fair Housing Commission for the City and County of Sacramento
1112 "I" Street, Suite 250
Sacramento, CA 95814
Hotline: (916) 444-0178
Main: (916) 444-6903
www.hrfh.org

Legal Center for the Elderly and Disabled
2862 Arden Way, Suite 200
Sacramento, CA 95825
(916) 488-5298

Legal Services of Northern California
515 12th Street
Sacramento, CA 95814
(916) 551-2150
sacto@lsnc.net
www.lsnc.net

Sacramento Mediation Center
2131 Capitol Avenue, Suite 205
Sacramento, CA 95816
(916) 441-7979
services@sacmediation.org

SAN BERNARDINO COUNTY

Inland Fair Housing and Mediation Board
1005 Begonia Avenue
Ontario, CA 91762
(909) 984-2253
(800) 321-0911
inmedbd@aol.com

SAN DIEGO COUNTY

Heartland Human Relations and Fair Housing
1068 Broadway, Suite 221
El Cajon, CA 92021
(619) 444-5700
info@hhrfha.org

Fair Housing Council of San Diego
625 Broadway, Suite 1114
San Diego, CA 92101
(619) 699-5888
www.fhcsd.com

Legal Aid Society of San Diego
110 South Euclid
San Diego, CA 92114
(877) 534-2524
www.lassd.org

Neighborhood House Association
5660 Copley Drive
San Diego, CA 92111
(858) 715-2642
www.neighborhoodhouse.org

National Conflict Resolution Center
(formerly San Diego Mediation Center)
625 Broadway, Suite 1221
San Diego, CA 92101-5419
(619) 238-2400
(760) 494-4728
www.sdmediate.com

Tenants Legal Center
5252 Balboa Avenue, Suite 408
San Diego, CA 92117
(858) 571-7100
www.tenantslegalcenter.com

SAN FRANCISCO COUNTY

Asian Law Caucus
939 Market Street, Suite 201
San Francisco, CA 94103
(415) 896-1701
alc@asianlawcaucus.org
www.asianlawcaucus.org/

Bay Area Legal Aid
San Francisco Regional Office
50 Fell Street, 1st Floor
San Francisco, CA 94103
(415) 982-1300
(415) 354-6360
www.baylegal.org

Consumer Action Hot Line
717 Market Street, Suite 480
San Francisco, CA 94105
(415) 777-9635
hotline@consumer-action.org
www.consumer-action.org

Housing Rights Committee of San Francisco
427 South Van Ness Avenue
San Francisco, CA 94103
(415) 703-8644
www.hrcsf.org

San Francisco County District Attorney-Consumer Protection Unit
(handles security deposit cases after tenants move out)
732 Brandon Street
San Francisco, CA 94102
(415) 551-9595
www.sfdistrictattorney.org

San Francisco Human Rights Commission
25 Van Ness Avenue, Suite 800
San Francisco, CA 94102
(415) 252-2500

San Francisco Rent Board
25 Van Ness Avenue, Suite 320
San Francisco, CA 94102-6033
(415) 252-4602
(415) 252-4669
www.sfgov.org/rentboard

San Francisco Tenants Union
558 Capp Street
San Francisco, CA 94110
(415) 282-6622
www.sftu.org

Tenderloin Housing Clinic
126 Hyde Street
San Francisco, CA 94102
(415) 771-2427
www.thclinic.org

SAN JOAQUIN COUNTY

California Rural Legal Assistance
242 North Sutter, Suite 203
Stockton, CA 95202
(209) 946-0605
www.crla.org

SAN LUIS OBISPO COUNTY

California Rural Legal Assistance
1160 Marsh Street, Suite 114
San Luis Obispo, CA 93401
(805) 544-7997
www.crla.org

San Luis Obispo County Government Center-Economic Crime Unit
1050 Monterey Street, Room 223
San Luis Obispo, CA 93408
(805) 781-5856
Fax (805-781-1173
www.slocounty.ca.gov/DA/Economic_Crime_Unit.htm

SAN MATEO COUNTY

Bay Area Legal Aid
San Mateo Regional Office
2287 El Camino Real
San Mateo, CA 94403
(650) 358-0745 (800) 551-5554
www.baylegal.org

Legal Aid Society of San Mateo County
521 East 5th Avenue
San Mateo, CA 94402
(650) 558-0915 (800) 381-8898
TTD (650) 558-0786
www.co.sanmateo.ca.us/portal/site/SMC/

San Mateo County District Attorney
Consumer Fraud Unit

400 County Center, Third Floor
Redwood City, CA 94063
(650) 363-4651
www.co.sanmateo.ca.us./dao/consumer.htm

Peninsula Conflict Resolution Center
520 South Amphlett Boulevard, No. 219
San Mateo, CA 94402
(650) 513-0330
info@pcrcweb.org
www.pcrcweb.org

SANTA BARBARA COUNTY

California Rural Legal Assistance
324 East Carrillo Street, Suite B
Santa Barbara, CA 93101
(805) 963-5981
www.crla.org

SANTA CLARA COUNTY

Bay Area Legal Aid
Santa Clara Regional Office
2 West Santa Clara Street, 8th Floor
San Jose, CA 95113
(408) 283-3700 (800) 551-5554
www.baylegal.org

California Rural Legal Assistance
Gilroy Regional Office
7365 Monterey Road, Suite H
Gilroy, CA 95020
(408) 847-1408
www.crla.org

Legal Aid Society of Santa Clara County
480 North 1st Street
San Jose, CA 95103
(408) 283-1540
Main (408) 998-5200
www.legalaidsociety.org

Midpeninsula Citizens for Fair Housing
457 Kingsley Avenue
Palo Alto, CA 94301
(650) 327-1718 or (408) 730-8491
Fax (650) 327-1859
MCFHousing@cs.com

Project Sentinel
7415 Eigleberry Street, Suite B
Gilroy, CA 95020
(408) 842-7740
Projectsentinelgilroy@verizon.net
www.housing.org

Project Sentinel
1055 Sunnyvale Saratoga Road, Suite 3
Sunnyvale, CA 94087
(888) 331-3332
info@housing.org
mediate4us@aol.com

Project Sentinel
430 Sherman Avenue, Suite 308
Palo Alto, CA 94306
(415) 468-7464
info@housing.org

Santa Clara District Attorney's Office
70 West Hedding Street
San Jose, CA 95110
(408) 299-7400 Direct Consumer Unit
(408) 792-2880

SANTA CRUZ COUNTY

California Rural Legal Assistance
21 Car Street
Watsonville, CA 95076
(831) 724-2253
www.crla.org

Santa Cruz District Attorney's Office
701 Ocean Street, Room 200
Santa Cruz, CA 95060
Consumer Affairs: (831) 454-2050
Check Recovery: (831) 454-2233
dat155@co.santa-cruz.ca.us
www.co.santa-cruz.ca.us
dao@ca.Santa-cruz.ca.us

SHASTA COUNTY

Legal Services of Northern California-Shasta Regional Office
1370 West Street
Redding, CA 96001
(530) 241-3565 (800) 822-9687
www.lsnc.net

SOLANO COUNTY

Legal Services of Northern California - Solano
1810 Capitol Street
Vallejo, CA 94590
(707) 643-0054
(closed Wednesdays)
solano@lsnc.net
www.lsnc.net

SONOMA COUNTY

California Rural Legal Assistance
Santa Rosa Regional Office
725 Farmers Lane, No. 10, Building B
Santa Rosa, CA 95405
(707) 528-9941
www.crla.org

Fair Housing of Sonoma County
1300 North Dutton
Santa Rosa, CA 95401
Hotline: (707) 579-5033
Fax: (707) 544-0159
www.fhosc.org
fairhousing@capsonoma.org

TULARE COUNTY

Central California Legal Services-Tulare Kings Legal Service
208 West Main Street, Suite U-1
Visalia, CA 93291
(559) 733-8770
www.las.org

VENTURA COUNTY

California Rural Legal Assistance (and CRLA Migrant Project)
338 South "A" Street
Oxnard, CA 93030
(805) 486-1068
www.crla.org

Commission on Human Concerns
621 Richmond Avenue
Oxnard, CA 93030
(805) 436-4000

Housing Rights Center
Serving the cities of Camarillo, Filmore, Moorpark, Ojai, Oxnard, Port Hueneme, and Santa Paula
1020 North Fair Oaks Avenue
Pasadena, CA 91103
(626) 744-7300
www.hrc-la.org
Charris@cityofpasadena.net

Oxnard Housing Department
435 South "D" Street
Oxnard, CA 93030
(805) 385-8041
Fax: (805) 385-7969
www.ci.oxnard.ca.us
Mail@oxnardhousing.net

Ventura County District Attorney-Consumer Mediation Unit
800 South Victoria Avenue
Ventura, CA 93009
(805) 654-3110 or (805) 654-5054
da.countyofventura.org/contact_information.htm

YOLO COUNTY

Community Mediation Services and Office of Fair Housing
604 Second Street
Davis, CA 95616
(530) 757-5623
www.ci.davis.ca.us/pcs/socialservices

Legal Services of Northern California
619 North Street
Woodland, CA 95695
(530) 662-1065
www.lsnc.net/fairhousing.html

STATE DEPARTMENTS

Department of Consumer Affairs
1625 North Market Boulevard
Sacramento, CA 95834
(916) 445-1254 TDD (916) 322-1700
(800) 952-5210  TDD (800) 326-2297
www.dca.ca.gov

Department of Fair Employment and Housing
2000 "O" Street, No. 120
Sacramento, CA 95814
(housing discrimination complaints only)
Main (916) 478-7254 (800) 233-3212
www.dfeh.ca.gov

Department of Real Estate
2201 Broadway
Sacramento, CA 95818
Licensing Information (916) 227-0931
Consumer Information (916) 227-0864
www.dre.ca.gov