Right Column
Checklist of Significant California and Federal Consumer Laws: Legal Guide M-1
CHECKLIST OF SIGNIFICANT CALIFORNIA AND
FEDERAL CONSUMER LAWS
July 2007
A B C D E F G H I L M N O P R S T U V W
A
ABANDONED PROPERTY (Tenant's) - CC 1965, 1980 et seq., 2080 et seq. 2081 et seq
ADVERTISING (see Misrepresentation)
Bait and Switch - B&P 17500, CC 1770(a)(9)(a)(10), 16 CFR Part 238
Business Address Disclosure - B&P 17538.5
Charitable Solicitations - B&P 17510 et seq. (includes internet)
Comparisons/Substantiation - B&P 17508
Credit Terms - B&P 17538.7
Door-to-Door Solicitations (see Door-to-Door Solicitations)
Environmental (see Environmental Advertising Claims)
False/Misleading - B&P 17500, 15 USC 45
Limit on Quantity (Unadvertised) - B&P 17500.5
Manufacturer's Rebate - B&P 17701.5
Multiple Articles - B&P 17504, 17507, 17509 (includes internet)
Ownership/Control (Misrepresentation) - B&P 17505
Repair Service - CC 1770(a)(15),(a)(16)
Telephonic Solicitations (see Telephonic Sellers)
Television Picture Tubes (see Television)
Toys (see Toys)
Used/Defective Goods - B&P 17531 (includes internet), CC 1770(a)(6)
Worth/Value/Former Price - B&P 17501, CC 1770(a)(13)
APPLIANCES
Labeling - B&P 22410, 22411, 22411.2
Repair - B&P 9800 et seq.
ART, FINE (Consignment) - CC 1738, 1738.5-1738.9
"AS IS" SALES - CC 1791.3, 1792.4, 1792.5, 1670.5 (defenses), 15 USC 2308, 16 CFR 455.2, Com. Code 2316
ATTACHMENT LAW - CCP 481 et seq.
ATTORNEYS
Advertising - B&P 6157 et seq.
General Provisions - B&P 6157.4
Immigration and Naturalization Services Advertising - B&P 6157.5
Prohibited Statements - B&P 6157.1, 6157.2, 6158, 6158.1
Electronic Media Compliance - B&P 6158.2, 6158.3
Complaints/Discipline - B&P 6158.4, 6158.7, 6159
Fee Agreements - B&P 6146, 6147, 6147.5, 6148, 6149, 6149.5
Fees - CC 1717, 1717.5
AUTOMOBILES
Certification of Nonoperation - VC 4604, 4604.2
Conditional Sale Contracts (see Rees-Levering Act) - CC 2981 et seq.
Financing, Dealer Assisted - CC 2982.5
Leasing - CC 2985.7 et seq., 15 USC 1667 et seq., 12 CFR Part 213
Lease Contract - CC 2985.8
Lessee's Claims/Defenses - CC 2986.3(b),(c), 2986.10
Parking Lots (see Bailments)
Prohibited Contractual Provisions - CC 2986.3
Rescission/Refund - CC 2986.13, 2988.7
Lemon Law - CC 1793.22-1793.25
Odometer Provisions - VC 11713(n) 28050 et seq., 49 USC 32701-32705, 32709, 32710, 49 CFR Part 580
Reinstatement of Sale Contract - CC 2983.3
Repair Act - B&P 9880 et seq.
Repossession - CC 2983.2
Rescission of Sale Contract - CC 1689, 2982(r), 2982.5, 2982.9, 2983, 2983.1
Sales (see Automobile Sales Finance Act) - CC 2981 et seq.
Smog Certificate Upon Transfer - VC 5751.5, 24007(b)
Rentals - CC 1936
Subleasing - CC 3343.5, PC 570 et seq.
Warranties (see Warranties)
Warranty Adjustment Program - CC 1795.90 et seq.
AUTOMOBILE DEALERS
Advertising - VC 11713, 11713.1, 13 CCR 260.00
Consignment Sales - VC 11729 et seq.
Licensing Regulations - VC 11705, 11713
Responsibilities - VC 11700 et seq.
Salespeople - VC 11800 et seq.
Sales Practices and Advertising Restrictions - VC 11713, 11713.1
AUTOMOBILE SALES FINANCE ACT (Rees-Levering Act) - CC 2981-2984.5
Acceleration - CC 2983.3
Buyer Unable to Obtain Financing - CC 2982.9
Buyer's Claims and Defenses - CC 2983.5, 2983.7(a)
Buyer's Remedies - CC 2982.7, 2983, 2983.1, 2984
Change in Contract Terms - CC 2982(h)
Conditional Sale Contract - CC 2981.9, 2982
Deficiency Judgment - CC 2983.8
No "Cooling Off" Period - CC 2982(r)
Prohibited Contractual Provisions - CC 2983.7
Refund of Downpayment - CC 2982.5 2982.7, 2982.9
Reinstatement/Redemption - CC 2983.2, 2983.3
Repossession/Disposition - CC 2983.2, 2983.3
"Supervised Financial Organizations" - CC 2982.5
Venue - CC 2984.4
AUTOMATED CHECKOUT SYSTEMS - CC 7100 et seq.
AUTOMATIC DIALING MACHINES - CC 1770(a)(22), B&P 17363.5, PUC 2871 et seq.
B
BAD CHECK LAW - CC 1719
BAILMENTS - CC 1813, 1818, 1822-1828
Parking Lot (Disclaimer of Liability) - CC 1630, 1630.5
BAGGAGE CLAIMS - CC 2194 et seq.
BAIT AND SWITCH - B&P 17500 (includes internet), CC 1770(a)(9),(a)(10), 16 CFR Part 238
BEFORE REBATE PRICES (Disclosure) - B&P 17701.5
BILLS (False) - CC 1716, 39 USC 3001(d)
BOAT REPAIRS - Harb. & Nav. Code 410 et seq.
BUSINESS
Street Address and Legal Name (Disclosure) - B&P 17538.5
Business Records - CC 1799 et seq.
BUYING SERVICE (Discount) - CC 1812.100-1812.129
C
CALIFORNIA FINANCE LENDERS LAW - FC 22000 et seq.
Definitions - FC 22000 et seq
Exemptions - FC 22050 et seq
Licensing - FC 22100 et seq
Regulations - FC 22150 et seq
Consumer Loans - FC 22200 et seq
Revocation and Penalties - FC 22700 et seq
CAMPING CONTRACTS - CC 1812.300 et seq.
Contract Cancellation - CC 1812.303, 1812.304
CHAIN LETTERS - PC 327, CC 1689.2
CHARGE CARD DISCLOSURES - CC 1748.20 et seq.
CHARITABLE SOLICITATIONS - B&P 17510 et seq.
CHECK CASHERS - CC 1789.30 et seq.
Limits on Fees - CC 1789.35
CHECKS
Accord and Satisfaction - Com. Code 3311
Bad Check Law (see Bad Check Law)
Defenses to Payment - Com. Code 3305
Postdated - B&P 17538.6, Com. Code 4401
Presumption of Payment - Evid. Code 670
Simulated (see Simulated Checks)
Stop Payment - CC 1719(b), Com. Code 4403
Treble Damages (Insufficient Funds) - CC 1719
Unauthorized Signature - Com. Code 4406
Wrongful Dishonor - Com. Code 4402
CIVIL PENALTIES - B&P 17206, 17206.1, 17536
CIVIL LIABILITY FOR PETTY THEFT - PC 490.5
COLLECTIBLES (Sports Memorabilia) - B&P 21671, CC 1739.7
CONDITIONAL OFFERS OF GIFTS OR PRIZES - B&P 17537
CONFIDENTIALITY OF MEDICAL INFORMATION - CC 56 et seq.
CONSUMER AFFAIRS ACT - B&P 300 et seq.
Complaints - B&P 325, 326
Definitions - B&P 302
Legal Proceedings - B&P 321
Legislative Intent - B&P 301
Powers and Duties - B&P 310
CONSUMER CONTRACT AWARENESS ACT - CC 1799.200 et seq
CONSUMER CREDIT
Credit Card Disclosures - CC 1748.10 et seq
Contracts - CC 1799.90 et seq.
Cosigners - CC 1799.90 et seq.
Credit Reporting Agencies - CC 1785.1 et seq.
Denial - CC 1785.1 et seq.
Investigative Consumer Reporting Agencies - CC 1786 et seq.
Marital Status - CC 1812.30 et seq.
Purchase of Goods and Services (see Automobile Sales Finance and Unruh Acts)
CONSUMER LEASING ACT - 15 USC 1667 et seq., 12 CFR Part 213
CONSUMER LEGAL REMEDIES ACT (see Misrepresentation) - CC 1750-1784
CONSUMER LOANS (see Lenders)
CONTEST OPERATIONS - B&P 17539-17539.3
Definitions - B&P 17539.3
Disclosures - B&P 17539.2
Disclosure of Intent to Make a Sales Presentation - B&P 17533.8
Unfair Acts - B&P 17539.1
CONTRACTORS' STATE LICENSE LAW - B&P 7000-7173
Arbitration of Complaints - B&P 7085 et seq.
Documents Requiring License Number - B&P 7030.5
Fraud - B&P 7116
Home Improvement Contracts (see Home Improvement Contracts) - B&P 7150 et seq.
License Required - B&P 7028, 7028.16, 7031
Swimming Pool Construction Contracts - B&P 7165-7168
Unlicensed Activity - B&P 7031, CCP 1029.8
Void/Unenforceable Contract Terms - B&P 7034
CONTRACTS - CC 1549 et seq.
Awareness Act - CC 1799.200 et seq.
Cancellation
Home Solicitation Sales - CC 1689.5 et seq., 16 CFR 429.1
Rescission - CC 1689
Telephone Sales - B&P 17511.5(e)
Duress, Menace - CC 1569, 1570
Elements - CC 1565
Fraud - CC 1571-1574
Liquidated Damages - CC 1671
Mistake - CC 1576-1579
Language Translations - CC 1632, 1689.7
Statute of Frauds - CC 1624, Com. Code 2201
Unconscionable - CC 1670.5, 1770(a)(19)
Undue Influence - CC 1575
Unlawful - CC 1667 et seq.
COSMETICS (see Food, Drug and Cosmetic Law)
CO-SIGNORS (Consumer Credit Contracts) - CC 1799.90 et seq., 16 CFR Part 444
COUPONS - B&P 17700 et seq.
CREDIT CARDS
Areias Credit Card Full Disclosure Act - CC 1748.10 et seq.
Areias Charge Card Full Disclosure Act - CC 1748.20 et seq.
Billing Error - CC 1747.50, 1747.60, 12 CFR 226.13
Cancellation - CC 1747.85
Cardholder's Claims and Defenses - CC 1747.90, 12 CFR 226.12
Discrimination Prohibitions - CC 1747.80, 1812.30 et seq
Goods or Services Not Furnished - CC 1748.7
Late Charges - FC 4001
Marketing Information (Use Of) - CC 1748.12
Personal Identification - CC 1747.08
Sales (Unruh Act) - CC 1801 et seq.
Song-Beverly Credit Card Act - CC 1747 et seq.
Surcharges/Cash Discounts - CC 1748, 1748.1
Unauthorized Use - CC 1747.10
CREDIT REPAIR AGENCIES (Credit Service Organizations) - CC 1789.10 et seq.
Contract Cancellation - CC 1789.16(a),(b)
Prohibited Conduct - CC 1789.13, 1789.17, 1789.19(a)
D
DAMAGES - CC 3281 et seq.
Bad Checks (Treble Damages) - CC 1719
Interest as Damages - CC 3287 et seq.
Liquidated Damages - CC 1671
Measure of Damages - CC 3300 et seq.
Punitive Damages - CC 3294-3296
Senior Citizens/Disabled Persons (Treble Damages for Fraud) - CC 1780(b), 3345
DANCE STUDIO CONTRACTS - CC 1812.50 et seq.
Contract Cancellation - CC 1812.54(b)
DATING SERVICE CONTRACTS - CC 1694 et seq.
Contract Cancellation - CC 1694.2(b)
Death or Disability of Buyer - CC 1694.3
Relocation of Buyer - CC 1694.3(b)
DEBT COLLECTION PRACTICES - CC 1788 et seq.
DECEPTIVE PRACTICES - B&P 17200 et seq., CC 1770
Remedies - CC 1750-1761, 1780 et seq.
DEFECTIVE PRODUCT (see Contracts and Warranty)
DEFICIENCY JUDGMENT (Installment Sales) - CC 1812.5, 2983.8
DEPOSITS (Real Estate) - CC 1057.3, 1671, 1675 et seq.
DISABLED PERSONS (see Physically Disabled Persons)
DISASTERS
Home Restoration/Repair - CC 1689.6(c), 1689.7(a)(3), 1689.13, 1689.14(a)
Price Gouging - PC 396
DISCLAIMERS (see Exculpatory Clauses, Warranties)
DISCOUNT BUYING SERVICES - CC 1812.100 et seq.
Contract Cancellation - CC 1812.118
DISCRIMINATION (Unlawful) - CC 51 et seq.
DOMESTIC SERVICES - CC 1812.5095
DOOR-TO-DOOR SOLICITATION - B&P 17510
Charitable Purpose - B&P 17510.3
Definitions - B&P 17510.2
Right to Cancel - CC 1689.5 et seq., 16 CFR 429.1
Sales Purpose (Disclosure) - B&P 17500.3
Telephonic Solicitation (see Telephonic Sellers)
DRUGS (see also Food, Drug and Cosmetic Law)
Claimed Effect on Disorders - H&S 110403
Prescription Records - B&P 4333
DRYCLEANERS/LAUNDRIES
E
ELECTRONIC AND APPLIANCE REPAIR SERVICES - B&P 9800 et seq.
ELECTRONIC COMMERCE - CC 1789 et seq.
EMAIL UNSOLICITED ADVERTISEMENTS - B&P 17529.2, 17529.4, 17529.5
EMERGENCY RESPONSE UNIT (Cancellation Right) - CC 1689.6(b), 1689.7(a)(2)
EMPLOYMENT AGENCIES, JOB LISTING SERVICES, & EMPLOYMENT COUNSELORS - CC 1812.500 et seq.
Contract Cancellation - CC 1812.511(a)(6), 1812.516(a)(6), 1812.526(e)(2)
ENDLESS CHAINS (Pyramids) - PC 327, CC 1689.2
ENVIRONMENTAL ADVERTISING CLAIMS - B&P 17580 et seq., 16 CFR Part 260
EXEMPLARY DAMAGES - CC 3294
EXCULPATORY CLAUSES - CC 1668
EXPRESS WARRANTY (see Warranty)
F
FAIR DEBT COLLECTION PRACTICES ACT - CC 1788-1788.32, 15 USC 1692
FAIR PACKAGING AND LABELING ACT - B&P 12601 et seq.
FALSE/DECEPTIVE ADVERTISING/STATEMENTS - B&P 17500 (includes internet), 17508
FAX UNSOLICITED ADVERTISEMENTS - 47 USC 227 ("Junk Fax Prevention Act")
FICTITIOUS BUSINESS NAMES - B&P 17900 et seq.
FINANCIAL INSTITUTIONS
Fees - FC 4000, 4001
Financial Record Privacy - GC 7460 et seq., 12 USC 3401 et seq.
Properly Payable Items - Com. Code 4401
FINE ART
Consignment - CC 1738 et seq.
Sale of - CC 1740 et seq.
FLOATING HOME RESIDENCY LAW - CC 800 et seq.
FOOD, DRUG AND COSMETIC LAW (Sherman Law) - H&S 109875 et seq.
False Advertising - H&S 110390, 110395, 110398, 110405, 110410
Misleading Labeling or Advertising - H&S 110290, 110295
Representation of Effect - H&S 110403
FORCIBLE ENTRY AND DETAINER - CCP 1159 et seq.
FORECLOSURE CONSULTANTS - CC 2945 et seq.
Contract Cancellation - CC 2945.2
FOREIGN MADE GOODS MARKED "MADE IN USA" - B&P 17533.7
FORMER PRICE - B&P 17501, CC 1770(a)(13)
FRANCHISE INVESTMENT LAW - Corp. Code 31100 et seq.
FRAUD - CC 1571 et seq., 1710 et seq.
FTC TRADE REGULATION GUIDES AND RULES
Bait Advertising - 16 CFR Part 238
Credit Practices Rule - 16 CFR Part 444
Deceptive Pricing - 16 CFR Part 233
Environmental Marketing Claims - 16 CFR Part 260
Funeral Industry Practices - 16 CFR Part 453
"Holder Rule" - 16 CFR Part 433
Mail and Telephone Order Rule - 16 CFR Part 435
Negative Option Plans - 16 CFR Part 425
Pay-Per-Call - 16 CFR Part 308
Three-day Cooling Off Period - 16 CFR Part 429
Used Motor Vehicles - 16 CFR Part 455
Unfair Competition - 15 USC 45
FURNITURE AND BEDDING
False Advertising - B&P 19150, 19151; 4 CCR 1300 et seq.
Fire Retardant Mattresses - B&P 19161; 4 CCR 1371
Labeling - B&P 19080-19093; 4 CCR 1125 et seq.
License Required - B&P 19049-19061
Limitations on Guarantees - B&P 19152
Sanitization - B&P 19120-19132; 4 CCR 1251-1256
Unassembled - CC 1770(a)(11),(a)(12)
G
GAMBLING CONTROL ACT - B&P 19800 et seq
GENDER-BASED PRICE DISCRIMINATION - CC 51.6
GIFTS OR PRIZES - B&P 17533.8, 17537, 17537.1
GOVERNMENT FILES (see Information Practices and Public Record Acts)
GREY MARKET GOODS - CC 1797.8 et seq.
GUARANTEES (see Warranties)
GUARANTOR (Waiver of Subrogation/Reimbursement Rights) - CC 2856
H
HEALTH STUDIO CONTRACTS - CC 1812.80-1812.96, 1812.98
Contract Cancellation - CC 1812.85(b)
Death or Disability - CC 1812.89
Move/Transferability - CC 1812.89(b)(1)
HIRING OF PERSONAL PROPERTY (see Personal Property)
HOME EQUITY LOAN DISCLOSURES - CC 2970 et seq.
HOME EQUITY SALES CONTRACTS - CC 1695 et seq.
Contract Cancellation - CC 1695.4
HOME IMPROVEMENT CONTRACTS - B&P 7150-7163
Arbitrator's Disclosures - CCP 1281.95
Contract - B&P 7159
Downpayment - B&P 7159
Rescission - 15 USC 1635, 12 CFR 226.15, 226.23, B&P 7163
Security Interest - B&P 7031(c), CC 1804.3
See Contracts and Unruh Act
HOME SOLICITATION CONTRACTS - CC 1689.5 et seq., 16 CFR Part 429, B&P 17500.3
HOMESTEAD EXEMPTION - Cal. Const., Art. XX, 1.5, CCP 704.710 et seq., 704.910 et seq.
HOMESTEAD FILING SERVICES - B&P 17537.6
HOUSEHOLD GOODS CARRIERS - PUC 5101 et seq., CPUC Max. Rate Tariff 4, 49 USC 11707, 49 CFR 1005
I
IDENTIFICATION
Paying by Check - CC 1725
Paying by Credit Card - CC 1747.08
IMMIGRATION CONSULTANTS - B&P 22440 et seq.
Contract Cancellation - B&P 22442(f)
Form Contract - 16 CCR 3840
IMPLIED WARRANTY (see Warranty)
INDEPENDENT WHOLESALE REPRESENTATIVES - CC 1738.10 et seq.
INDUCEMENTS TO VISIT LOCATION OR ATTEND SALES PRESENTATION - B&P 17537.1
INFORMATION PRACTICES ACT - CC 1798 et seq.
Amendment to Record - CC 1798.35-1798.37
Inspection - CC 1798.32, 1798.34
Nondisclosure - CC 1798.40
Restrictions on Disclosure - CC 1798.24
INJUNCTIVE RELIEF
Granting - CCP 526, 527, B&P 17203, 17204, 17535
Penalties for Violating - CCP 1209 et seq., B&P 17207, 17535.5
INNKEEPERS' LIABILITY - CC 1859 et seq.
INTENT TO MAKE SALES PRESENTATION - B&P 17533.8
INTEREST CHARGES
Non-Contract Claims - CC 3287(a)
Not Stated in Contract - CC 3289 et seq.
Personal Injury/Settlement Offer - CC 3291
Postjudgment Interest Rates - CCP 685.010(a), 685.020(b), 685.030
Usury Provisions - Cal. Const., Art. XV, 1, CC 1916.1- 1916.6
INVENTION DEVELOPMENT SERVICES - B&P 22370
Contract Cancellation - B&P 22373
INVESTIGATIVE CONSUMER REPORTING ACT - CC 1786 et seq.
L
LABELING GOODS
Food, Drugs and Cosmetics (see Food, Drug and Cosmetic Law) - H&S 109875 et seq.
Grey Market Goods - CC 1797.8 et seq.
"Made in USA" - B&P 17533.7
Packaging - B&P 12601 et seq.
Used, Defective, Seconds - B&P 17531, CC 1770(a)(6)
LANDLORD/TENANT LAW - CC 1940 et seq., CCP 1159 et seq.
Abandoned and Lost Property (Tenant's) - CC 1965, 1980 et seq., 2080 et seq., 2081 et seq.
"Arrieta" Claims - CCP 415.46, 1174.25, 1174.3
Habitability - CC 1942.3
Innkeeper's Liability (see Innkeeper's Liability)
Landlord's Right of Entry - CC 1954
Notice to Terminate Tenancy - CC 1946
Notice to Terminate Sole Lodger - CC 1946.5
Periodic Tenancies - CC 1943, 1945
Prepaid Rental Service - B&P 10167 et seq.
Repair and Deduct - CC 1942
Residential Hotels - CC 1940.1
Retaliatory Eviction - CC 1942.5
Security Deposit - CC 1950.5
Amount - CC 1950.5(c)
Bad Faith Retention - CC 1950.5(l)
Commercial - CC 1950.7
Purposes and Uses - CC 1950.5(b),(e)
Return - CC 1950.5(f),(g)
Service of Notice - CCP 1162
Service of Summons - CCP 415.10-415.45
Tenant (Defined) - CC 1940
Unlawful Detainer - CCP 1161
Unlawful Detainer Assistants (see Unlawful Detainer Assistants)
Untenantable Dwelling - CC 1941, 1941.1, 1942.3, CCP 1174.2
Utilities
LANGUAGE TRANSLATION OF CONTRACT - CC 1632, 1689.7
LAUNDRIES/DRYCLEANERS
LAWYERS (see Attorneys)
LAYAWAY PRACTICES - CC 1749 et seq
LEGAL DOCUMENT ASSISTANTS – B&P 6400 et seq, 6410(d),(e)
"LEMON LAW" - CC 1793.22-1793.25, 15 USC 2304(a)(4)
LEASES (see Automobiles, Consumer Leasing Act, Rent-to-Own)
LENDERS
Credit Unions - FC 14000 et seq.
Finance Lenders - FC 22000 et seq.
Industrial Loan Companies - FC 18000 et seq.
Installment Sales (see Automobile Sales Finance and Unruh Acts)
Insurance Premium Finance Lenders - FC 18560 et seq.
Pawnbrokers - FC 21000 et seq.
Real Estate Brokers - B&P 10240 et seq.
LIENS
General - CC 2872 et seq.
Mechanics - CC 3109 et seq.
Vehicles (Labor, Towing and Storage) - CC 3067-3074
LIMITATIONS PERIODS - CCP 312 et seq.
LIMITS ON QUANTITIES SOLD - B&P 17500.5
LOTTERIES AND SWEEPSTAKES - PC 319 et seq.
M
"MADE IN USA" - B&P 17537.1
MAGNUSON-MOSS (Federal Warranty) Act - 15 USC 2301-2312, 16 CFR Part 703
MAIL/TELEPHONE/CATALOG SALES - B&P 17538 et seq., 16 CFR Part 435
MAXIMS OF JURISPRUDENCE - CC 3509 et seq.
MECHANICS LIEN - CC 3109 et seq.
MEDICAL INFORMATION (Confidentiality) - CC 56 et seq.
MEMBERSHIP CAMPING CONTRACTS - CC 1812.300 et seq.
Contract Cancellation - CC 1812.303, 1812.304
MILITARY PERSONNEL IN SMALL CLAIMS COURT - CCP 116.540(e)
MISREPRESENTATION (see Advertising)
Affiliation or Association - CC 1770(a)(3)
Authority of Salesman or Agent - CC 1770(a)(18), VC 11713.1(m)
Benefits of Goods or Services - CC 1770(a)(5)
Certification - CC 1770(a)(2)
Geographic Origin of Goods or Services - CC 1770(a)(4)
In General - CC 1770
Ingredients of Goods or Services - CC 1770(a)(5)
Misleading Statements - B&P 17500 et seq.
Obligation - CC 1770(a)(14)
Part Needed/Part Installed - CC 1770(a)(15),(a)(16)
Quality of Goods or Services - CC 1770(a)(7)
Quantities of Goods or Services - CC 1770(a)(5)
Rights/Remedies - CC 1770(a)(13)
Source of Sponsorship of Goods or Services - CC 1770(a)(2),(a)(5)
MOBILEHOME RESIDENCY LAW - CC 798 et seq.
MOBILEHOME WARRANTIES - CC 1797-1797.5
MONEY EXCHANGE HOUSES - B&P 22515 et seq.
MORTGAGE FORECLOSURE CONSULTANTS - CC 2945 et seq.
Contract Cancellation - CC 2945.2
MOVERS (see Household Goods Carriers)
N
NEGATIVE OPTION PLANS - 16 CFR Part 425, CC 1584.5
NEGOTIABLE INSTRUMENTS (see Checks)
NEW CAR "LEMON LAW" - CC 1793.22-1793.25, 15 USC 2304(a)(4)
NEWSPAPER
NUISANCE - CC 3479 et seq.
O
OCCUPANCY (Wrongful) - CC 3334
ON-TIME SERVICE CALLS AND DELIVERY OF GOODS - CC 1722
OWNERSHIP (False Statement) - B&P 17505
P
PACKAGING AND LABELING - B&P 12601 et seq
PARKING LOT (DISCLAIMER OF LIABILITY) - CC 1630, 1630.5
PERSONAL EMERGENCY RESPONSE UNIT - CC 1689.6(b), 1689.7(a)(2)
PERSONAL FINANCE LENDERS (see Lenders)
PERSONAL PROPERTY
Hiring (leasing/renting) - CC 1925 et seq , 1955
Duty of Care - CC 1928
Duty to Repair - CC 1929
Leases - 15 USC 1667 et seq., 12 CFR Part 213
PHYSICALLY DISABLED PERSONS
Assistive Devices - CC 1793.02
Denial of Services - B&P 125.6
Discrimination - CC 54 et seq.
Fraud (Treble Damages) - B&P 17206.1, CC 1780(b), 3345
Wheelchairs - CC 1793.025
PHONE CORPORATIONS (Notice of Residential Rates and Services) - PUC 786
POLITICAL ITEMS (Sale and Manufacture) - CC 1739 et seq.
PREPAID RENTAL LISTING SERVICE - B&P 10167 et seq
Refund of Fees - B&P 10167.10
PRICE
Before-Rebate Cost - B&P 17701.5
Gouging (Post Disaster) - PC 396
Price Reductions and Disclosures (Misleading Statements) - CC 1770(a)(13), B&P 17509 (includes internet)
Secondhand Goods - B&P 17531 (includes Internet), CC 1770(a)(6)
Selling or Leasing at Advertised Terms - CC 2985.71(b), B&P 17538.7, VC 11713.1(e)
Two or More Articles in Same Ad - B&P 17507
Value and Former Value - B&P 17501
PRIVACY
California Privacy Provision - Cal. Const. Art. I, 1
Consumer Information in Government Records - CC 1798 et seq, CCP 1985.4
Consumer Records - CCP 1985.3, 1985.4
Educational Records - 34 CFR Part 99
Federal Privacy Act - 5 USC 552a
Financial Records - GC 7460 et seq., 12 USC 3401 et seq.
Insurance Records – IC 791 et seq
Disclosure of Personally Identifiable Marketing Information - CC 1748.12, 1785.19.5
PRIZES
As Inducements - B&P 17537.1
Conditional Offer - B&P 17537
Disclosure of Intent to Make a Sales Presentation - B&P 17533.8 (includes internet)
Misleading - B&P 17537(a)
Promotional Giveaways (see Promotional Giveaways)
PROFESSIONAL ADVERTISING (Restrictions) - B&P 17500.1
PROMOTIONAL GIVEAWAYS - B&P 17537.1
PUBLIC RECORDS ACT - GC 6250 et seq.
Agencies' Duties - GC 6253.4
Exemptions - GC 6254 et seq., 6255
Request for Disclosure - GC 6253
Right of Access - GC 6253
PUNITIVE DAMAGES (see Damages)
PYRAMID SCHEME (see Endless Chain)
R
RADIO, TELEVISION, APPLIANCE REPAIR - B&P 9800 et seq.
REAL ESTATE BROKER
License and Regulations - B&P 10130 et seq.
REAL PROPERTY
Conveyance Law - CC 1091 et seq.
Default (Purchase Contract) - CC 1675 et seq.
Deposit (see Deposits (Real Estate))
Foreclosure Consultants - CC 2945 et seq.
Home Equity Loan Disclosures - CC 2970 et seq.
Home Equity Sales Contracts - CC 1695 et seq.
Home Loan Prepayment Penalty - CC 2954.9, 2954.10, 15 USC 1615, 1639(c)
Homestead Filing Services (see Homestead Filing Services)
Impound Accounts – CC 2954, 2954.1
Late Charges - CC 2954.4
Mechanics Lien (see Mechanics Lien)
Sale Contract - CC 1624, 2985 et seq
Sales Disclosures - CC 1102 et seq.
Timeshares (see Timeshare Contracts)
Transfer Disclosures (Residential) - CC 1102 et seq., 2079 et seq
REBATE
Before Rebate Price - B&P 17701.5
Receipt as Condition of Sale - CC 1770(a)(17), 1803.10, 2982.1
RECLAIMED, RECONDITIONED OR USED GOODS REPRESENTED AS NEW - CC 1770(a)(6), B&P 17531 (includes internet)
RECREATIONAL VEHICLE PARK OCCUPANCY LAW - CC 799.20 et seq.
REFERRAL SALES - CC 1770(a)(17), 1803.10, 2982.1
REMEDIES
Civil Penalties - B&P 17206, 17536
Consumers Legal Remedies Act - CC 1780 et seq
Damages (see Damages)
Enhanced Penalties - B&P 17206.1, CC 1780(b), 3345
Injunction, Restitution - CCP 526, 527, B&P 17203, 17204, 17535
RENT SKIMMING - CC 890 et seq
RENT-TO-OWN - CC 1812.620 et seq.
Cash Price - CC 1812.622, 1812.623, 1812.644
Contract Disclosures and Terms - CC 1812.623
Lost or Damaged Item - CC 1812.627
Maintenance of Item - CC 1812.633
Prohibited Acts - CC 1812.624, 1812.625, 1812.626, 1812.635, 1812.638, 1812.639
Purchase Option - CC 1812.632
Reinstatement - CC 1812.631
Repossession - CC 1812.638
REPAIR
Appliance and Electronic - B&P 9800 et seq.
Automobile - B&P 9880 et seq.
Consumer Warranties - CC 1790 et seq., Com. Code 2313 et seq.
Four-Hour Requirement - CC 1722
Part Not Needed/Part Not Provided - CC 1770(a)(15),(a)(16)
Service Contracts (see Service Contracts)
Warranty (see Warranties)
Warranty Repair Standards (see Warranties)
RETAIL INSTALLMENT SALES (see Unruh Sales Act)
RETURN POLICY DISPLAY REQUIREMENTS - CC 1723
ROSENTHAL FAIR DEBT COLLECTION PRACTICES ACT - CC 1788-1788.32
S
SALES
Bait and Switch - B&P 17500 (includes internet), CC 1770(a)(9),(a)(10)
By Telephone (see Telephonic Sellers)
Installment
Automobiles (see Automobile Sales Finance Act)
Consumer Goods and Services (see Unruh Act)
Multiple Units or Additional Products - B&P 17504, 17509 (includes Internet)
Telephone and Communications Equipment - B&P 17361 et seq.
SCALPING TICKETS - PC 346
SECURITIES - Corp. Code 25019 et seq.
SECURITY DEPOSITS (see Landlord/Tenant Law)
SELF-SERVICE STORAGE FACILITIES - B&P 21700 et seq.
SELLER-ASSISTED MARKETING PLANS (SAMPS) - CC 1812.200 et seq.
Contract Cancellation - CC 1812.208, 1812.209, 1812.215
Definitions - CC 1812.201
Disclosures to Consumers - CC 1812.204, 1812.205, 1812.206
Remedies - CC 1812.218, 1812.219, 1812.221
SELLERS OF TRAVEL - B&P 17550 et seq
Advertising - B&P 17550.15(k), 17550.24(f)
Delivery of Tickets - B&P 17550.15, 17550.17
Refunds - B&P 17550.14
Registration - B&P 17550.20, 17550.24
Trust Account - B&P 17550.15, 17550.16
Travel Consumer Restitution Fund - B&P 17550.36, 17550.37, 17550.47
SEMINAR SALES - CC 1689.24
SENIOR CITIZENS (Enhanced Penalties for Fraud Against) - CC 1780(b), 3345, B&P 17206.1
SERVICE CONTRACTS - CC 1794.4, 1794.41, B&P 9855 et seq.
SIMULATED CHECKS - B&P 17539.1(a)(13), 22433
SMALL CLAIMS ACT - CCP 116.110 et seq.
SONG-BEVERLY CONSUMER WARRANTY ACT (see Warranties)
SONG-BEVERLY CREDIT CARD ACT - CC 1747-1748.7
SPORTS MEMORABILIA (Collectibles) - B&P 21670 et seq., CC 1739.7
STATUTES OF LIMITATION - CCP 312 et seq.
STRUCTURAL PEST CONTROL OPERATORS - B&P 8500 et seq.
SWAP MEETS, FLEA MARKETS, AND OPEN-AIR MARKETS - B&P 21660 et seq.
SWIMMING POOL CONSTRUCTION CONTRACTS - B&P 7165-7168
T
TANNING FACILITIES - B&P 22700 et seq.
TELEMARKETING AND CONSUMER FRAUD AND ABUSE PREVENTION ACT - 15 USC 6101 et seq., 16 CFR Part 310
TELEPHONE
Billing/Collections (900/976 Numbers) - PUC 2884 et seq. (see also Fair Debt Collection Practices Act)
Residential Services and Rates (Notices) - PUC 786
Sale of Telephone and Communications Equipment - B&P 17361 et seq.
TELEPHONE CONSUMER PROTECTION ACT - 47 USC 227 et seq.
TELEPHONIC SELLERS - B&P 17511 et seq., 16 CFR Part 310
Automatic Dialing-Announcing Device - PUC 2871 et seq.
Contract Cancellation - B&P 17511.5(e), CC 1689.6
Disclosures - B&P 17500.3, 17511.5
"Do Not Call" Lists - 47 USC 227 (c)(1)(A), 47 CFR 64.1200
Fraud and Abuse Prevention - 15 USC 6101 et seq., 16 CFR Part 310
Information Charges (Disclosure) - PUC 2889, 16 CFR 310.3
Live Voice Introduction - CC 1770(a)(22), 47 USC 227(b)(1), 47 CFR 64.1200
Registration - B&P 17511.3, 17511.4
Solicitation - B&P 17500.3, 17511.1
Unlawful - CC 1667 et seq.
Venue - CCP 395(b)
TELEVISION
Repair - B&P 9800 et seq.
Picture Tube Labels - B&P 17531.6 et seq.
TICKET SELLERS - B&P 22500 et seq.
TIMESHARE CONTRACTS
Rescission - B&P 11238
Timeshare Plans - B&P 11212
TOWING
Credit Cards - VC 22651.1
Deficiency Claims - CC 3068.2
Liens - CC 3068, 3068.1, 3072-3074
Owner's Request for Release - CC 3068.1, VC 22658(i)(3)
Request Prerequisite for Service - VC 22513
TOYS (Unassembled) - B&P 17531.1
U
UNASSEMBLED
Furniture - CC 1770(a)(11), (a)(12)
Toys - B&P 17531.1
UCC WARRANTIES (see Warranties)
UNFAIR
Competition - B&P 17200 et seq., CC 1770
Restraint of Trade - B&P 16600 et seq.
Trade Practices - B&P 17000 et seq.
UNIVERSAL PRODUCT CODE DISCLOSURES - CC 7100 et seq.
UNLAWFUL DETAINER ASSISTANTS - B&P 6400 et seq.
Contract Cancellation - B&P 6410(d),(e)
Form Contract - 16 CCR 3890
UNLICENSED PROVIDERS OF GOODS OR SERVICES (Treble Damages) - CCP 1029.8
UNPAID WAGES - LC 203, 227.3
UNRUH CIVIL RIGHTS ACT - CC 51 et seq.
UNRUH (Retail Installment Sales) Act - CC 1801-1812.20
Add-on Sales - CC 1808.1 et seq.
Buyer Unable to Obtain Financing - CC 1803.9
Buyer's Claims and Defenses - CC 1804.1(a), 1804.2, 16 CFR Part 433
Contract - CC 1803.2, 1803.3, 1804.1
Default/Repossession - CC 1812.2, 1812.3
Deficiency Judgment Prohibited - CC 1812.5
Delinquency Charges - CC 1803.6
Finance Charges - CC 1805.1, 1805.6, 1810.2
Home Improvement Contracts - CC 1689.8
Penalties- CC 1812.6 et seq.
Rescission of Contract - CC 1803.9
Retail Installment Accounts - CC 1810.1 et seq.
Sales by Mail/Telephone (Coverage of Act) - CC 1803.8
Security Interests - CC 1689.8, 1804.3
"Supervised Financial Organizations" - CC 1801.6
Venue - CC 1812.10
UNSOLICITED GOODS - CC 1584.5-1584.6, 16 CFR Part 425
USED MERCHANDISE
Motor Vehicles - 16 CFR Part 455
Disclosure That Merchandise is Used - B&P 17531 (includes internet), CC 1770(a)(6)
Distributor Warranties - CC 1795.5
Federal Surplus - B&P 17531.5 (includes internet), 17533.5
Television Picture Tubes - B&P 17531.6 et seq.
Warranties (see Warranties)
USURY - Cal. Const., Art. XV, 1, CC 1916.1 - 1916.6
V
VIDEO REPAIR - B&P 9800 et seq.
VOCATIONAL SCHOOLS (See Uncodified Law at 2007 Statutes, Ch. 67 (Assembly Bill 1525))
Claims and Defenses - EC 94831(k), 94838, 16 CFR 433.1 et seq
Contract Requirements - EC 94810, 94871
Deceptive Acts Prohibited - EC 94832
Disclosures Required - EC 94853, 94859
Performance Standards - EC 94854
Prohibited Activities - EC 94831
Right to Cancel Contract - EC 94866, 94867, 94868
Right to Refund - EC 94867, 94869, 94870
Student Tuition Recovery Fund - EC 94944
Test of Students' Ability to Benefit From Instruction - EC 94872
Unenforceable Contract - EC 94838, 94876, 94877
W
WARRANTIES
Arbitration Programs - B&P 472 et seq., CC 1793.22(d), 16 CFR Part 703
"As Is" Sales - CC 1791.3, 1792.4, 1792.5, 1670.5, 1770(a)(19), 15 USC 2308, 16 CFR 455.2, Com. Code 2316
Assistive Devices - CC 1793.02
Buyer's Damages - CC 1791.1(d), 1794, Com. Code 2714, 2715
Disclaimer - CC 1792.3-1792.5, Com. Code 2316, 2719
Express Warranties - CC 1791.2, 1793, 1793.1, 1793.2, Com. Code 2313, 2314, 2315, 2316
Implied Warranties - CC 1791.1, 1792-1792.4, Com. Code 2314, 2315, 2316
"Lemon Law" - CC 1793.22-1793.25, 15 USC 2304(a)(4)
Magnuson-Moss (Federal Warranty) Act - 15 USC 2301-2312, 16 CFR Part 703
Rejection and Revocation of Acceptance of Goods - Com. Code 2601, 2602, 2606, 2607, 2608, 2711-2715
Remedies Cumulative - CC 1790.4
Remedy Fails of Essential Purpose - Com. Code 2719(2)
Repair or Replace Provision - CC 1793.2(d)
Repair and Installlation Standards - CC 1796 et seq.
Returned "Lemon" Notice - CC 1793.22(f), 1793.23, 1793.24
Service Contracts - CC 1794.4, 1794.41, B&P 9855 et seq.
Time Allowed for Repair - CC 1793.1(a)(2), 1793.2(b),(d)
Tolling of Warranty Period - CC 1793.1(a)(2), 1795.6, 1795.7
Warranties for Used Goods - CC 1795.5
Warranties in Lease Transactions - CC 1795.4
Workmanship - CC 1796
WATER TREATMENT DEVICES - B&P 17577 et seq.
Contract Cancellation - B&P 17577.3
WEIGHT LOSS - CC 1694.5 et seq.
Contract Cancellation - CC 1694.7(b)
Death or Disability of Buyer - CC 1694.8
Move/Transferability of Buyer - CC 1694.8(b)
WHEELCHAIR WARRANTY/DISCLOSURE REQUIREMENTS - CC 1793.025
WILLFUL OR NEGLIGENT ACTS - CC 1714
WORTH OR VALUE - B&P 17501, CC 1770(a)(13)
*****
Guide to Abbreviations:
B&P = Business & Professions Code
Cal. Const. = California Constitution
CC = Civil Code
CCP = Code of Civil Procedure
CCR = California Code of Regulations
CFR = Code of Federal Regulations
Com. Code = Commercial Code
Corp. Code = Corporations Code
CPUC = California Public Utilities Commission
Ed. Code = Education Code
Evid. Code = Evidence Code
FC = Financial Code
GC = Government Code
H&S = Health & Safety Code
Harb. & Nav. Code = Harbors & Navigation Code
IC = Insurance Code
PC = Penal Code
PUC = Public Utilities Code
USC = United States Code
VC = Vehicle Code
NOTICE: We attempt to make our legal guides accurate as of the date of publication, but they are only guidelines and not definitive statements of the law. Questions about the law's application to particular cases should be directed to a specialist.
Prepared by:
Legal Services Unit
July 2007
