Welcome to the California Department of Consumer Affairs
The Department of Consumer Affairs (DCA) administers 3.6 million licenses in 250 license types including certificates, registrations and permits, from architects to accountants, dentists to veterinarians. DCA protects and serves consumers in many ways:
- DCA is a licensing entity – Through its 38 boards and bureaus, DCA licenses more than 3.6 million professionals and enables consumers to check the license status of these professionals online or by phone.
- DCA is a regulator – DCA investigates consumer complaints on issues under its jurisdiction. If violations are found, license holders can face discipline that includes probation, suspension or revocation of a license, fines and citations, letters of reprimand, or cease and desist orders.
- DCA is an educator – DCA educates consumers by giving them information they need to avoid being victimized by unscrupulous or unqualified people who promote deceptive or unsafe services.
Division of Investigation
The Department of Consumer Affairs’ Division of Investigation (DOI) is a law enforcement agency that protects California consumers and licensees by investigating violations of California’s laws, regulations, and professional standards.
Phone Number: (800) 952-5210
The Department of Consumer Affairs has released its Annual Report 2017. View it online at www.dca.ca.gov/publications/2017_annrpt.pdf.
New website! In an effort to help assimilate immigrants into the fabric and culture of our state, the Governor's Office has launched a new website portal where immigrants looking for help with such things as job training, English language skills, and legal assistance can find information on services available throughout the state. The site also addresses the Deferred Action for Childhood Arrivals (DACA) Program. This website, called The California Immigrant Guide, can be found at www.immigrantguide.ca.gov.
Health care is one of the largest and fastest growing industries in California and we know there are many candidates–both employed and not–who could fill those jobs with the right training, experience and opportunity. DCA is seeking to be part of the solution. That´s why, in compliance with recent legislation (Assembly Bill 2105, signed by the Governor in 2016) DCA will conduct a stakeholder process over the next two years to update policies and remove barriers to facilitate the development of ‘earn and learn’ training programs in the allied health professions. Click here to learn more and provide your input!
The Department of Consumer Affairs has just completed its Strategic Plan for 2017–2020, setting goals for new, more innovative ways to protect both California´s consumers and its licensed professionals. To view it, click on this link: http://www.dca.ca.gov/publications/strategicplan.pdf