Consumer FAQs
Public Information
Yes, a licensee's address of record is public information pursuant to California Code of Regulations Title 16, Division 1, Article 1, Section 3, Notification of Change of Address, Section 5009 of the Business and Professions Code, and the California Public Records Act.
Comments / Complaints
The CBA has developed a standard complaint form to assist complainants in providing the minimum information required before the investigative process can begin. Proceed to the "Complain About a Licensee" webpage to file a complaint about a licensee.
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