Licensing Performance Measures

The California Department of Consumer Affairs evaluates licensing program performance by measuring the average application processing time of initial exam and license applications. To evaluate cycle times for licensure, the measure is divided into two categories; Incomplete Applications and Complete Applications.

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DCA Annual Licensing Statistics

The California Department of Consumer Affairs annual licensing statistics are now available in an interactive user-friendly format. This dataset includes annual license statistics by DCA entity, fiscal year, and license type. This data is also available in the Summary of Licensing Activity section of the Annual Reports.

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Enforcement Performance Measures

To ensure that the California Department of Consumer Affairs and its stakeholders can effectively execute its core mission of consumer protection, the department has established a transparent set of measurements to track the complaints process. To access historical Enforcement Performance Measure reports visit the EPM Reports Archive.

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Annual Enforcement Statistics

The Annual Enforcement Activity dataset includes aggregate annual enforcement activity data such as new case volume, investigation trends, case handling milestones, fines, citations, and other administrative actions data for all DCA entities. This data is also available in the Enforcement Activity section of the Annual Reports.

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Division of Investigations (DOI) Enforcement Cases

The Division of Investigation (DOI) is the law enforcement and investigative branch of DCA. The DOI enforcement case statistics include all cases assigned to DOI irrespective of the originating DCA entity. To access historical DOI case statistics in PDF format visit the EPM Reports Archive

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DCA Active License Population by County

The license population by county statistics includes data for DCA’s active license population across all 58 California counties. The data includes annual volumes as well as changes in the active license population from year-to-year for each California county. This dataset excludes licensees with an out-of-state or country address of record.

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